Transportation · common
Mengapa mesin tiket kereta cepat menolak paspor saya?
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⚠️ SYMPTOM
Di kios layanan mandiri 12306, Anda memindai paspor dan layar menampilkan "dokumen tidak dikenali" atau tidak ada tiket yang tercetak.
🔍 MOST LIKELY CAUSE
Kios stasiun membaca strip MRZ paspor melalui pemindai optik; paspor yang kotor, dilaminasi, atau berformat lama gagal dibaca OCR, dan beberapa mesin hanya menerima kartu identitas daratan.
✓ HOW TO FIX
Datang ke loket tiket manual dengan paspor dan nomor pesanan, atau gunakan aplikasi seluler 12306 dengan kode QR e-tiket dan langsung melewati gerbang identitas.
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