Transportation · common
Mengapa DiDi tidak menerima kartu asing saya?
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⚠️ SYMPTOM
Anda sudah menghubungkan Visa/Mastercard di DiDi, tetapi pembayaran perjalanan gagal atau aplikasi meminta verifikasi ulang setiap kali memesan perjalanan.
🔍 MOST LIKELY CAUSE
Penggunaan kartu asing di DiDi memerlukan nomor telepon China untuk verifikasi SMS. Beberapa kartu dari negara non-tier-1 otomatis ditolak oleh sistem risiko DiDi.
✓ HOW TO FIX
Gunakan mini-program DiDi di Alipay — mini-program ini menggunakan kartu asing Alipay yang sudah terverifikasi tanpa perlu verifikasi ulang. Alternatifnya: bayar tunai dan hindari jalur penolakan otomatis aplikasi.
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DiDi (Ride-hailing)
DiDi is China's Uber; link a foreign Visa or Mastercard in the app to ride in 400+ cities with English-speaking drivers available on request.
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Alipay for Foreigners
Download Alipay, link a foreign Visa or Mastercard via the Tour Pass, and complete a $150 minimum top-up to pay at 90%+ of Chinese merchants.
Other Transportation problems
Why can't I book on 12306 with my foreign card?
You tried to book a high-speed rail ticket on 12306.cn and your foreign Visa/Mastercard is rejected at checkout.
Why did the high-speed rail ticket machine reject my passport?
At a 12306 self-service kiosk you scan your passport and the screen shows "document not recognized" or no ticket prints.
Why did the taxi driver refuse my destination?
You tell a street taxi your destination in English and the driver waves you off, locks the doors, or drives away.
Why is the DiDi app only in Chinese for me?
You downloaded DiDi in China and the entire interface is in Simplified Chinese with no English toggle visible in settings.