Payment · common
WeChat Pay에서 여권 인증이 왜 안 되나요?
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⚠️ SYMPTOM
"Foreign Card" 신원 확인 단계에서 여권 업로드를 시도하면 "information does not match."라는 메시지와 함께 WeChat Pay가 거부합니다.
🔍 MOST LIKELY CAUSE
WeChat Pay의 KYC 파트너사는 여권에 인쇄된 이름(中间 이름과 발음 구별 기호 포함)을 그대로 대조하며, 은행카드의 소유자 이름과 일치하지 않으면 자동으로 거절합니다.
✓ HOW TO FIX
여권 MRZ 줄에 적힌 이름과 한 글자도 다르지 않게 입력하고, 여권과 소유자 이름이 정확히 일치하는 카드를 사용하며, 로밍 데이터가 아닌 Wi-Fi 환경에서 다시 시도해 보세요.
Read next
WeChat Pay for Foreigners
WeChat Pay accepts linked foreign Visa, Mastercard, and JCB cards in 2026 after a one-time identity verification with your passport.
Alipay for Foreigners
Download Alipay, link a foreign Visa or Mastercard via the Tour Pass, and complete a $150 minimum top-up to pay at 90%+ of Chinese merchants.
Foreign Credit Cards
Foreign Visa, Mastercard, and AmEx cards work in hotels, airports, and chain restaurants but NOT in taxis, food stalls, or most shops.
Other Payment problems
Why is my Alipay not working?
You linked a foreign Visa or Mastercard to Alipay but every transaction is rejected at the merchant.
Why can't I verify my passport on Alipay?
Alipay's identity verification step fails — passport photo upload rejected or OCR misread.
Can foreigners receive money on Alipay?
You want to receive a WeChat or bank transfer to your Alipay wallet but the app shows no Receive option.
Why does WeChat Pay keep declining my foreign card?
You linked a Visa or Mastercard in WeChat Pay but transactions show "card not supported" at checkout.
Can I pay cash in China in 2026?
You want to know if you need to carry RMB cash or if Alipay/WeChat Pay is enough for the entire trip.