Payment · common
为什么无法在 Alipay 上验证护照?
Last updated:
⚠️ SYMPTOM
Alipay 的身份验证步骤失败——护照照片上传被拒或 OCR 识别错误。
🔍 MOST LIKELY CAUSE
护照照片模糊、MRZ 区域被裁掉,或日期格式不符合要求(需为 DD MMM YYYY)。
✓ HOW TO FIX
将护照平放在深色表面上重新拍摄,确保包含完整的 MRZ 区域(底部两行),然后重新上传。如果仍失败,可切换到 WeChat Pay,其 OCR 识别更为宽松。
Read next
Alipay for Foreigners
Download Alipay, link a foreign Visa or Mastercard via the Tour Pass, and complete a $150 minimum top-up to pay at 90%+ of Chinese merchants.
WeChat Pay for Foreigners
WeChat Pay accepts linked foreign Visa, Mastercard, and JCB cards in 2026 after a one-time identity verification with your passport.
Other Payment problems
Why is my Alipay not working?
You linked a foreign Visa or Mastercard to Alipay but every transaction is rejected at the merchant.
Can foreigners receive money on Alipay?
You want to receive a WeChat or bank transfer to your Alipay wallet but the app shows no Receive option.
Why does WeChat Pay keep declining my foreign card?
You linked a Visa or Mastercard in WeChat Pay but transactions show "card not supported" at checkout.
Can I pay cash in China in 2026?
You want to know if you need to carry RMB cash or if Alipay/WeChat Pay is enough for the entire trip.
How much does ATM withdrawal cost in China?
You withdrew RMB from a Chinese ATM and your home bank charged an unexpected foreign-transaction or ATM fee.