Payment · critical
我的支付宝为什么用不了?
Last updated:
⚠️ SYMPTOM
你已将外币 Visa 或 Mastercard 绑定到支付宝,但在商家处每次交易都被拒。
🔍 MOST LIKELY CAUSE
Tour Pass 充值未达到 ¥150 最低限额,或商家终端不支持外卡网络。
✓ HOW TO FIX
打开支付宝 → Tour Pass → 至少充值 ¥150。如仍被拒,请商家在终端上开启"国际卡(international card)"功能。
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Alipay for Foreigners
Download Alipay, link a foreign Visa or Mastercard via the Tour Pass, and complete a $150 minimum top-up to pay at 90%+ of Chinese merchants.
Foreign Credit Cards
Foreign Visa, Mastercard, and AmEx cards work in hotels, airports, and chain restaurants but NOT in taxis, food stalls, or most shops.
ATM Cash Withdrawal
Bank of China, ICBC, and China Construction Bank ATMs accept foreign Visa/Mastercard with a ¥2,500 per-transaction limit and 1–3% fee.
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You linked a Visa or Mastercard in WeChat Pay but transactions show "card not supported" at checkout.
Can I pay cash in China in 2026?
You want to know if you need to carry RMB cash or if Alipay/WeChat Pay is enough for the entire trip.
How much does ATM withdrawal cost in China?
You withdrew RMB from a Chinese ATM and your home bank charged an unexpected foreign-transaction or ATM fee.