Payment · critical
Pourquoi mon Alipay ne fonctionne-t-il pas ?
Last updated:
⚠️ SYMPTOM
Vous avez lié une carte Visa ou Mastercard étrangère à Alipay, mais chaque transaction est refusée chez le commerçant.
🔍 MOST LIKELY CAUSE
Le solde du Tour Pass n'a pas été rechargé jusqu'au minimum de ¥150, ou le terminal du commerçant n'accepte pas les cartes de réseaux étrangers.
✓ HOW TO FIX
Ouvrez Alipay → Tour Pass → Rechargez d'au moins ¥150. Si le paiement est toujours refusé, demandez au commerçant d'activer l'option « international card » sur le terminal.
Read next
Alipay for Foreigners
Download Alipay, link a foreign Visa or Mastercard via the Tour Pass, and complete a $150 minimum top-up to pay at 90%+ of Chinese merchants.
Foreign Credit Cards
Foreign Visa, Mastercard, and AmEx cards work in hotels, airports, and chain restaurants but NOT in taxis, food stalls, or most shops.
ATM Cash Withdrawal
Bank of China, ICBC, and China Construction Bank ATMs accept foreign Visa/Mastercard with a ¥2,500 per-transaction limit and 1–3% fee.
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