Payment · common
なぜAlipay(支付宝)の支払いが外国のカードで拒否されたのですか?
Last updated:
⚠️ SYMPTOM
外国のVisa/MastercardをAlipayに紐付けているのに、加盟店側でエラーコードが表示されず「取引失敗(transaction failed)」となる。
🔍 MOST LIKELY CAUSE
カード発行国がAlipayの高リスク国リストに含まれている、または中国の決済ゲートウェイ経由で3-D Secureの認証がタイムアウトした。
✓ HOW TO FIX
銀行に連絡して「中国向けクロスボーダー取引」を承認してもらい、安定した回線で3-D Secureを有効にして再試行し、Tour Passに残高¥150以上を予備として維持してください。
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