Transportation · common
DiDiで海外のカードが使えないのはなぜですか？
Last updated:
⚠️ SYMPTOM
DiDiにVisa/Mastercardを登録したのに、配車料金の支払いが失敗したり、毎回アプリが再認証を要求したりする。
🔍 MOST LIKELY CAUSE
DiDiで海外のカードを連携するには、 SMS認証用の中国の電話番号が必要です。また、DiDiのリスクエンジンによって、一部の非Tier 1の国・地域発行カードは自動で拒否されることがあります。
✓ HOW TO FIX
代わりにAlipayのミニプログラム版DiDiを利用してください。すでに認証済みのAlipay経由の海外カードが使えるため、都度の再認証は不要です。代替案：現金で支払い、アプリの自動拒否ルートを回避する。
Read next
DiDi (Ride-hailing)
DiDi is China's Uber; link a foreign Visa or Mastercard in the app to ride in 400+ cities with English-speaking drivers available on request.
Taxis
Airport taxis are metered but require cash or a working Alipay transport code; hail from designated taxi stands, not the street.
Alipay for Foreigners
Download Alipay, link a foreign Visa or Mastercard via the Tour Pass, and complete a $150 minimum top-up to pay at 90%+ of Chinese merchants.
Other Transportation problems
Why can't I book on 12306 with my foreign card?
You tried to book a high-speed rail ticket on 12306.cn and your foreign Visa/Mastercard is rejected at checkout.
Why did the high-speed rail ticket machine reject my passport?
At a 12306 self-service kiosk you scan your passport and the screen shows "document not recognized" or no ticket prints.
Why did the taxi driver refuse my destination?
You tell a street taxi your destination in English and the driver waves you off, locks the doors, or drives away.
Why is the DiDi app only in Chinese for me?
You downloaded DiDi in China and the entire interface is in Simplified Chinese with no English toggle visible in settings.