Payment · common
WeChat Payがパスポート認証を受け付けないのはなぜですか？
Last updated:
⚠️ SYMPTOM
WeChat Payが「Foreign Card」の本人確認ステップでパスポートのアップロードを「情報が一致しません」というメッセージとともに却下します。
🔍 MOST LIKELY CAUSE
WeChat PayのKYCパートナーは、ミドルネームや発音記号も含め、パスポートに印刷されているとおりに名前を厳密に照合します。銀行カードの名義と一致しない場合、自動で却下されます。
✓ HOW TO FIX
パスポートのMRZ（機械読取部分）に記載されているとおりに一文字ずつ正確に入力し、名義がパスポートと完全に一致するカードを使用し、ローミング回線ではなくWi-Fi環境で再試行してください。
Read next
WeChat Pay for Foreigners
WeChat Pay accepts linked foreign Visa, Mastercard, and JCB cards in 2026 after a one-time identity verification with your passport.
Alipay for Foreigners
Download Alipay, link a foreign Visa or Mastercard via the Tour Pass, and complete a $150 minimum top-up to pay at 90%+ of Chinese merchants.
Foreign Credit Cards
Foreign Visa, Mastercard, and AmEx cards work in hotels, airports, and chain restaurants but NOT in taxis, food stalls, or most shops.
Other Payment problems
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You linked a foreign Visa or Mastercard to Alipay but every transaction is rejected at the merchant.
Why can't I verify my passport on Alipay?
Alipay's identity verification step fails — passport photo upload rejected or OCR misread.
Can foreigners receive money on Alipay?
You want to receive a WeChat or bank transfer to your Alipay wallet but the app shows no Receive option.
Why does WeChat Pay keep declining my foreign card?
You linked a Visa or Mastercard in WeChat Pay but transactions show "card not supported" at checkout.
Can I pay cash in China in 2026?
You want to know if you need to carry RMB cash or if Alipay/WeChat Pay is enough for the entire trip.